Privacy Policy
Terra Preta LLC — Effective date: November 5, 2025
Thank you for visiting Terra Preta. This page explains, in plain language, what personal information we collect when you contact us or request a consult, how we use and protect it, and what choices you have.
1. Information we collect
We collect only what you voluntarily provide in our consult/contact form: your name, email, phone number, property address (if given), and details you share about your yard or soil. We do not collect health, financial, or other sensitive categories unless you expressly provide them.
2. How we use your information
We use your information only to: (a) respond to your inquiries and schedule consults; (b) deliver and improve our landscaping and soil services; and (c) comply with legal obligations if required. We do not sell or market your personal information to third parties. Privacy notices should clearly explain categories of personal information collected and the purposes for collection. Cookiebot
3. Storage & security
Your information is stored securely in our Customer Relationship Management (CRM) system. We take reasonable technical and organizational steps — for example, access controls, encryption where supported by the CRM, and role-based access — to protect your data from unauthorized access, alteration, or loss. Best practices for CRM security and data protection include encryption, access controls, and regular audits. visora.co+1
4. Sharing & third parties
We do not share, sell, or trade your personal information with other companies for marketing purposes. We may share information only when required by law (e.g., a valid court order) or with service providers who process data on our behalf and are contractually bound to protect it (for example, the CRM provider). If that changes, we will update this policy.
5. Retention
We keep your personal information only as long as reasonably necessary to provide services, respond to inquiries, or to meet legal or accounting requirements. Retention limits and periodic review of CRM records are recommended to comply with data minimization principles. dpocentre.com
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, or request a copy of your personal information, and in some jurisdictions the right to opt out of certain uses. For example, privacy laws such as the EU’s GDPR and California’s CCPA give consumers specific access, correction, and deletion rights. To exercise your rights, please contact us (see below). We will respond as required by applicable law.
7. Children
Our services are not directed to children under 13 (or other age limits that apply in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have accidentally collected a child’s information, contact us and we will promptly delete it.
8. Cookies & tracking
Our website may use minimal cookies or analytics to operate and improve the site (for example, basic site performance and form functionality). If we use more invasive tracking in the future we will disclose that clearly and provide opt-out choices.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” at the top tells you when this version started. Material changes will be posted on this page.
10. How to contact us
If you have questions, want to exercise your rights, or request deletion of your data, email us at:terrapretallc.management@gmail.com. If you’re in a jurisdiction with specific privacy authorities, you may also lodge a complaint with the relevant regulator.
Important note
This policy is written to be clear and usable for our visitors, but it is not legal advice. Privacy laws vary by location and can change; for full legal compliance (for example if you do business in the EU, California, or other regulated areas) we recommend you have this policy reviewed by an attorney familiar with data privacy in your jurisdictions.